Knowledgebase
The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Category question
What connection details are visible in the app?
Users can see their public IP address, selected VPN server, security status, and location... More »
Are there advanced settings available in the app?
In the Android version, we offer Kill Switch and Split Tunneling options. The ability to select a... More »
Are there bandwidth limits for free or premium accounts?
Currently, there are no bandwidth limits on either free or premium plans. However, free servers... More »
Can I delete my account? What happens to my data?
Yes, you can delete your account directly from the app. This will remove all records related to... More »
Do you have an affiliate program?
Our affiliate program is currently under development and will be launched soon. More »
Do you offer a free plan or trial version?
Yes, we offer a free plan on mobile apps that allows 30-minute sessions with short waiting... More »
Does FonVPN support streaming services like Netflix, HBO, Disney+, etc.?
Yes, FonVPN supports major streaming platforms with high-speed connections. Additionally, our... More »
How can I reset my VPN profile, and when should I use this option?
A reset button is available in the app settings. If you experience connection issues, resetting... More »
How can users receive support or assistance?
Users can contact our support team via online chat within the app and website, through our... More »
How do I start using FonVPN?
Download the FonVPN app and open it. You can use the service immediately through guest access... More »
How does the server filter system work?
FonVPN provides categorized server filters to help users choose the best connection for their... More »
What are the key advantages of using FonVPN?
FonVPN provides a high level of anonymity by utilizing advanced VPN protocols such as Shadowsocks... More »
What is FonVPN, and who operates it?
FonVPN is a VPN service operated by The SilkVPN LTD, a company based in Hong Kong. Our... More »
What security and privacy guarantees do you provide?
We maintain a strict no-log policy—only your email is stored, and we collect no usage logs. All... More »
Where are your VPN servers located?
Our servers are located in over 40 cities worldwide, including locations in the USA, Canada,... More »
