Preguntas Frecuentes - FAQ

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What connection details are visible in the app?

Users can see their public IP address, selected VPN server, security status, and location... Más »

Are there advanced settings available in the app?

In the Android version, we offer Kill Switch and Split Tunneling options. The ability to select a... Más »

Are there bandwidth limits for free or premium accounts?

Currently, there are no bandwidth limits on either free or premium plans. However, free servers... Más »

Can I delete my account? What happens to my data?

Yes, you can delete your account directly from the app. This will remove all records related to... Más »

Do you have an affiliate program?

Our affiliate program is currently under development and will be launched soon. Más »

Do you offer a free plan or trial version?

Yes, we offer a free plan on mobile apps that allows 30-minute sessions with short waiting... Más »

Does FonVPN support streaming services like Netflix, HBO, Disney+, etc.?

Yes, FonVPN supports major streaming platforms with high-speed connections. Additionally, our... Más »

How can I reset my VPN profile, and when should I use this option?

A reset button is available in the app settings. If you experience connection issues, resetting... Más »

How can users receive support or assistance?

Users can contact our support team via online chat within the app and website, through our... Más »

How do I start using FonVPN?

Download the FonVPN app and open it. You can use the service immediately through guest access... Más »

How does the server filter system work?

FonVPN provides categorized server filters to help users choose the best connection for their... Más »

What are the key advantages of using FonVPN?

FonVPN provides a high level of anonymity by utilizing advanced VPN protocols such as Shadowsocks... Más »

What is FonVPN, and who operates it?

FonVPN is a VPN service operated by The SilkVPN LTD, a company based in Hong Kong. Our... Más »

What security and privacy guarantees do you provide?

We maintain a strict no-log policy—only your email is stored, and we collect no usage logs. All... Más »

Where are your VPN servers located?

Our servers are located in over 40 cities worldwide, including locations in the USA, Canada,... Más »