Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

My payment was declined. What should I do?

Please verify your payment details or try another payment method. If the issue persists, contact your bank or our support team for assistance.

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What payment methods do you accept?

We accept major credit/debit cards, PayPal, Apple Pay, Google Pay, and selected cryptocurrencies.

Can I change my billing cycle?

Yes, you can switch between monthly, quarterly, or annual billing cycles. To make this change, go...

How do I update my payment method?

Log in to your account, go to the billing section, and select "Update Payment Method." Follow the...

Why was I charged after canceling my subscription?

If you canceled after your renewal date, the charge was for the current billing period. Ensure...

Do you offer refunds?

Yes, we can do a refund if you're unable to use our services. Please, contact our support.