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Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

How can I get an invoice for my subscription?

Invoices are available in your account billing section. You can view, download, or print invoices at any time.

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What payment methods do you accept?

We accept major credit/debit cards, PayPal, Apple Pay, Google Pay, and selected cryptocurrencies.

My payment was declined. What should I do?

Please verify your payment details or try another payment method. If the issue persists, contact...

Can I change my billing cycle?

Yes, you can switch between monthly, quarterly, or annual billing cycles. To make this change, go...

How do I update my payment method?

Log in to your account, go to the billing section, and select "Update Payment Method." Follow the...

Why was I charged after canceling my subscription?

If you canceled after your renewal date, the charge was for the current billing period. Ensure...

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